management - Discipline

A type of discipline whereby employees follow the rules willingly is

• progressive discipline

• positive discipline

• negative discipline

• self- discipline

Which of the following is considered a major penalty?

• oral warning

• written warning

• charge sheet

• fine

Which leadership style is most likely to promote adherence to service rules and discipline in an organization?

• Autocratic leadership

• Democratic leadership

• Laissez-faire leadership

• Transactional leadership

Which of the following is NOT a characteristic of effective service rules?

• Clarity and transparency

• Flexibility and inconsistency

• Consistency in application

• Alignment with organizational values and goals

Which of the following best defines discipline in the context of an organization?

• Following orders without question

• Punishing employees for mistakes

• Adhering to rules and standards voluntarily

• Micromanaging employee tasks

Adherence to service rules can contribute to improved patient safety and quality of care in healthcare settings

• True

• False

Discipline primarily involves punishing employees for their mistakes

• True

• False