Chapter 7 - Terminologies & Concepts AML

An abstract idea about what the healthcare facility or Central Service Department be like if it was ideal.

• Morale

• Mission

• Vision

• Motivation

Industry-specific language that is not typically understood by the general public.

• Diction

• Jargon

• Speech

• Bilingual

A term best referred to an employee (associate or staff member) in a lower organizational level.

• Assistant

• Probationary

• Regular

• Subordinate

A leadership approach in which decisions are typically made and problems are resolved without input from affected staff member.,

• Autocratic

• Bureaucratic

• Transformational

• Laissez-faire

The total of one's feeling about his or her employer, work environment, peers, and other aspects of the employment.

• Morale

• Lesson

• Character

• Emotion

The process of assigning authority or power to subordinate to allow them to do work that a manager at a higher organizational level would otherwise need to do.

• Deploy

• Distribute

• Transform

• Delegate

A leadership approach that involves management by the book and the enforcement of policies, procedures and rules.

• Autocratic

• Bureaucratic

• Transformational

• Laissez-faire

A leadership approach in which staff members are encouraged to participate in the decision-making process.

• Autocratic

• Bureaucratic

• Democratic

• Transformational

The act of granting authority to employees to make key decisions within the employee areas of responsibility.

• Attribution

• Counselling

• Delegation

• Empowerment

A leadership approach that minimizes directing employees and, instead maximizes the delegation of tasks to staff members.

• Bureaucratic

• Democratic

• Laissez-faire

• Transformational