
Professional & Technical Sales
Authored by Patrick Sayre
Business
11th Grade
Used 5+ times

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47 questions
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1.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Microsoft Excel is what kind of software?
Word Processing Software
Spreadsheet Software
Database Software
Presentation Software
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Agency that is responsible for protecting consumers from unfair or deceptive business practices.
Federal Trade Commission
Better Business Bureau (BBB)
Consumer Product Safety Commission
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Agency that protects consumers from dangerous products.
Environmental Protection Agency
Federal Trade Commission
Consumer Product Safety Commission (CPSC)
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
A situation in which there is only one company that sells a specific product or service.
Trading up
Redress
Monopoly
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The act of advertising goods which are an apparent bargain, with the intention of substituting inferior or more expensive goods.
Price Gouging
Loss Leader
Bait and Switch
MSRP
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Occurs when an item priced at or below cost to draw customers into store.
Bait and Switch
Price Fixing
Loss Leader
Price Gouging
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What should a salesperson do to determine the customer's needs?
Observe, listen, and question
Display the product
Handle the product
All of the above
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