SMP11603 Week 2

What is the primary function of a Management Information System (MIS)?

• To provide information to support managerial decision-making

• To automate all business processes

• To replace human managers with computers

• To increase employee workload

Answer explanation

The primary function of an MIS is to provide information to support managerial decision-making by collecting, processing, and storing data.

Information systems that monitor the elementaty activities and transactions of the organisations are ____.

• Management level system

• Operational level system

• Knowledge level system

• Strategic level system

Answer explanation

Operational level systems monitor the elementary activities and transactions of organizations.

Which of the following individuals typically have less formal, advanced educational degrees and tend to process rather than create information?

• Knowledge workers

• Executives

• System analyst

• Data worker

Answer explanation

Data workers individuals typically have less formal, advanced educational degrees and tend to process rather than create information. Data workers are workers who collect, store, manage and analyze data as their primary activity, or as a relevant part of their activity.

Which of the following is NOT a component of a Management Information System (MIS)?

• Software

• Hardware

• People

• Marketing

Answer explanation

Marketing is not a component of an MIS. The components include software, hardware, people, and data.

What is the purpose of a Decision Support System (DSS) within a Management Information System (MIS)?

• To help managers make decisions based on data analysis

• To automate routine tasks

• To store all company information in one place

• To replace human decision-making with artificial intelligence

Answer explanation

The purpose of a Decision Support System (DSS) within a Management Information System (MIS) is to help managers make decisions by providing interactive tools for analysis and modeling of data.

Which type of information system is focused on supporting the operational activities of an organization?

• Transaction Processing System (TPS)

• Executive Support System (ESS)

• Enterprise Resource Planning (ERP) System

• Customer Relationship Management (CRM) System

Answer explanation

Transaction Processing System (TPS) is focused on supporting the operational activities of an organization by processing day-to-day transactions such as sales, inventory, and payroll.

What is the main difference between a Management Information System (MIS) and an Executive Support System (ESS)?

• MIS focuses on data analysis, while ESS focuses on transaction processing

• MIS is used for strategic decision-making, while ESS is used for operational decisions

• MIS is only accessible to IT staff, while ESS is accessible to all employees

• MIS provides information for middle management, while ESS provides information for top management

Answer explanation

An MIS provides information to middle management to support their decision-making, while an ESS provides information to top management for strategic planning and decision-making.

Which of the following is NOT a characteristic of a well-designed Management Information System (MIS)?

• Real-time data processing

• User-friendly interface

• Limited access controls

• Scalability to accommodate growth

Answer explanation

A well-designed MIS should have a user-friendly interface, real-time data processing capabilities, scalability, and appropriate access controls to ensure data security and system performance. Limited access controls is NOT a characteristic of a well-designed MIS as it should have robust access controls to ensure data security and integrity.

__________ System can be any organized combination of people, hardware, software, communications networks and data resources that collects, transforms and disseminates information in an organization.

• Information

• Integrated

• Horizontal

• Vertical

Answer explanation

Information System can be any organized combination of people, hardware, software, communications networks and data resources that collects, transforms and disseminates information in an organization. MIS provide information and support needed for effective decision making by manager.

Summary transaction data, high-volume data, and simple models are information inputs characteristics of ___________.

• Decision support system (DSS)

• Management information system (MIS)

• Executive Support system (ESS)

• Transaction Processing System (TPS)

Answer explanation

Summary transaction data, high-volume data, and simple models are information inputs characteristic of Management Information System (MIS). A management information system (MIS) is a computer system consisting of hardware and software that serves as the backbone of an organization's operations. An MIS gathers data from multiple online systems, analyzes the information, and reports data to aid in management decision-making.