Moves: Billing Details

Use the attached image to answer the question. What amount does the customer pay each month for their bill?

• 49.99

• 9.99

• 60

• 4.99

Which day is the customer billed?

Which section would you click to see more information about the customers payments?

• Finance Information

• Billing Address

• Payment Info

• Related

Based on the attached image, what is the total amount of credit this customer received?

• 0.00

• 9.99

• 321.01

• 321

Customer was last invoiced on _____

How many days behind is this customer behind on their monthly payment?

• None, customer is all caught up

• 30 days

• 60 days

• 90 days

An amount in parenthesis indicate what?

• what the customer paid to Vivint

• the amount customer owes

• a credit applied to customer account

• past due amount on customers account

Which of the following situations does the attached billing details show? Select all that apply

• Error/voided payment

• Late fees

• Processed payments

• Posted invoices

True/False: Error in billing details indicate payment was not processed due to an information error

• True

• False

True/False: Voided confirms payment was declined or rejected by financial institution (i.e. bank, credit union)

• True

• False