Business Instruction – Consideration

Business Instruction – Consideration

12th Grade

6 Qs

quiz-placeholder

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Business Instruction – Consideration

Business Instruction – Consideration

Assessment

Quiz

Other

12th Grade

Practice Problem

Hard

Created by

Neomi Carmelia

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6 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

What comes after the 'Awareness' phase in the customer journey?

Consideration

Decision

Retention

Advocacy

Delight

2.

OPEN ENDED QUESTION

45 sec • 1 pt

What happens in the second phase of the customer journey?

Evaluate responses using AI:

OFF

3.

OPEN ENDED QUESTION

45 sec • 1 pt

Media Image

Can you name three touchpoints for the second phase of the customer journey?

Evaluate responses using AI:

OFF

4.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Media Image

You see a pictogram of a touchpoint. Can you tell me for which phase in the customer journey could be a touchpoint?

Awareness

Consideration

5.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Media Image

You see a pictogram of a touchpoint. Can you tell me for which phase in the customer journey could be a touchpoint?


Awareness

Consideration

6.

DRAW QUESTION

45 sec • 5 pts

BONUS: Please draw the Customer Journey Funnel and fill in the names of the phases

Media Image