ZIOS Tech Quiz Bee

Which artist's song features the catchy lyrics

"Doobi-doobi, dapp-dapp, doobi-doobi, dapp-dapp

Doobi-doobi, dapp-dapp, doobi-doobi, dipp-dipp"?

• Vic Sotto

• Willie Revillame

• Allan K

• Vice Ganda

Which Zoom Support article states that cloud recordings are set to be deleted after 30 days when downgraded to a Basic/Free account?

• What happens to cloud recording files when (1) a user deletes their cloud recordings

  (KB0062904)

• Managing and sharing cloud recordings

  (KB0067567)

• Troubleshooting issues with cloud recordings still processing

  (KB0057720)

• Troubleshooting missing cloud recordings (KB0058550)

Looking at this image, will a Meeting Summary be generated?

• Yes, because the Meeting Summary field contains data.

• No, as the AI Summary Exist is marked as False.

• Yes, since there is a timestamp in the Create Time field.

• No, because the Meeting Summary feature is not enabled for this meeting.

All Call Queue members can transfer call to external numbers except one user. Select all the transfer policy settings that could cause this issue.

• Low restriction

• No restriction

• High restriction

• Medium restriction

Customer: I need assistance deleting these users to free up the license. How to delete these users?

What should be the response/solution as a Tier 1 Zoom Tech Support?

• Go to User Management > Users. Then, select the user you want to delete. Next, click More (...) > Delete. You may transfer the user's data to another user if you'd like.

• Go to Room Management > Zoom Rooms. Then, search for the name associated with the user you want to delete and select it. Next, click Delete.

• Ask for a written confirmation allowing Zoom Support to delete the user.

• Immediately submit a Lead Request to delete the user.

"Automatic local recording is enabled in all settings. However, it did not work and no recording can be found on my phone. Please retrieve this important recording!"

Based on the information provided, what could be the root cause of the issue?

• Their phone did not meet the prerequisite for recording a meeting.

• Automatic recording will not start using mobile devices.

• The recording can only be saved on the Zoom web portal > Recording > Cloud Recording.

• Local recording is not supported on iOS, iPad, or Android devices.

The 10DLC Brand has been Pending for more than 4 weeks. A Tier 1 TSE escalated the ticket to Tier 2 following the Confluence article "Pending 10DLC Campaign Escalation Process".

Is this a Valid or Invalid Escalation?

• Invalid
• Valid