https://www.youtube.com/watch?v=7wUCyjiyXdg&t=270s

What is the first prerequisite to active listening?

• Commitment

• Procrastination

• Distraction

• Multitasking

What is a key part of nonverbal communication in active listening?

• Avoiding eye contact

• Using electronic devices

• Closed body posture

• Making eye contact

What is a common pattern that good listeners demonstrate in verbal communication?

• Interrupting the speaker

• Asking thoughtful questions

• Talking continuously

• Ignoring the speaker

At the end of a group discussion, what should you do to show active listening?

• Share your own experiences

• Change the subject

• Reflect back what you heard

• Remain silent

What is a key rule of thumb for active listening?

• Dedicate the entire conversation to your own experiences

• Jump in with your own story

• Keep the focus on the other person

• Change the subject to your favorite topic