High risk

High risk

Professional Development

6 Qs

quiz-placeholder

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Assessment

Quiz

Professional Development

Professional Development

Easy

Created by

Ivon montoya

Used 2+ times

FREE Resource

6 questions

Show all answers

1.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Media Image

If another person joins the call I have to...

Recite CMR to this person

Nothing, just continue with the call

Ask the customer authorization

2.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Media Image

If I suspect there is someone else listening to the call, I have to

Recite CMR

Does not matter

Ask the customer authorization

3.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Media Image

The borrower can have

his/her own information

bor and cob information

account information

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

If I disclose information that belongs the borrower to the coborrower

It is a third party disclosure

It is okay since both are contract holders

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

I can use monarch with

every caller

only bor and cob

okttt, bor and cob

nobody

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

I can process a payment to a third party only verifying last four digits of the account

YES

NO