Prestige Recap of Day 3 Quiz

If you need to search for a school in Spectrum where do you click?

• Order Tab

• Subject Tab

• APO Tab

• Territory Tab

What credentials can you use to search for a student through the Subject Search Tab?

Select all that apply.

• Subject ID

• Student's Name

• Access Code

• Session ID

What must you check when searching for a student through the Subject Tab.

• School Year

• Graduating Year

• The Date the Pictures were Taken

• The State the School is Located in

True or False: The lab will select a yearbook pose in case the student does not select theirs by the deadline.

• True

• False

Order Authorization can be bypassed if the parent has one of the following....

Select all that Apply.

• Student's Name

• Order Number

• Session ID

• Subject ID

If Order Authorization needs done, which Specialty Flow would you submit?

• Flypaper Specialty Flow

• Change Order Request Specialty Flow

• Refund Request Specialty Flow

• Order Authorization Specialty Flow

When would Order Authorization Apply?

Select all that apply.

• The customer wants the Order Number and did not have any of the codes that would bypass OA

• The customer needs the Session ID and Access Code

• The customer needs to change the delivery address of an order in process and they do not have any of the codes that would bypass OA.

• The customer wants to select the Yearbook Pose.

True or False? The Order Authorization Specialty Flow has to be said as is, word for word?

• True

• False

True or False? When selecting a Yearbook Pose, you must view the image in Spectrum to make sure it fits the Yearbook Requirements.

• True

• False

What must you do each time you open an account in Spectrum?

Select all that apply.

• Leave Notes

• View the Images

• Verify the Student's Information (Student Name, Address, School)

• Check to See if the Yearbook Pose has Been Selected