Product Knowledge Test - Week 3Feb'23

Product Knowledge Test - Week 3Feb'23

Professional Development

10 Qs

quiz-placeholder

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Product Knowledge Test - Week 3Feb'23

Product Knowledge Test - Week 3Feb'23

Assessment

Quiz

Professional Development

Professional Development

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Captain Care

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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which City launched LENDING PETROL / LPG ADVANCE to the set of captains ?

Bangalore

Delhi

Mumbai

Kolkata

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the minimum payout for Delivery Service_Kolkata(B2B)?

30

25

20

35

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the TAT for Redeem hold?

24

48

12

4

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If the captain is requesting for account deactivation then agent can deactiavte the captain's account, True or false?

True

False

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Captain called to ask for the night surge and informs that he should aslo get rain surge on the same time then agent should raise tickets for both night surge and rain surge, True or false?

True

False

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What disposition do you select when you refer to the Daily Incentive Details tab in the profile dashboard and there is a message saying "No Incentives Found"?

Information Provided >> Daily_Weekly Incentives Not Updated

Information Provided >> Daily_Weekly Incentives Not Achieved

Information Provided >> Daily_Weekly Incentives_Not Mapped

None of the above

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the meaning of "CAPTURED / CHARGED" if the customer uses the online payment mode to pay to the captain?

This indicates that the payment not credited to the captain wallet

This indicates that the order payment is successful

This indicates that the order payment is not successful

This indicates that the payment is credited to the captain wallet

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