
Product Knowledge Test - Week 3Feb'23
Quiz
•
Professional Development
•
Professional Development
•
Easy
Captain Care
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which City launched LENDING PETROL / LPG ADVANCE to the set of captains ?
Bangalore
Delhi
Mumbai
Kolkata
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the minimum payout for Delivery Service_Kolkata(B2B)?
30
25
20
35
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the TAT for Redeem hold?
24
48
12
4
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If the captain is requesting for account deactivation then agent can deactiavte the captain's account, True or false?
True
False
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Captain called to ask for the night surge and informs that he should aslo get rain surge on the same time then agent should raise tickets for both night surge and rain surge, True or false?
True
False
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What disposition do you select when you refer to the Daily Incentive Details tab in the profile dashboard and there is a message saying "No Incentives Found"?
Information Provided >> Daily_Weekly Incentives Not Updated
Information Provided >> Daily_Weekly Incentives Not Achieved
Information Provided >> Daily_Weekly Incentives_Not Mapped
None of the above
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the meaning of "CAPTURED / CHARGED" if the customer uses the online payment mode to pay to the captain?
This indicates that the payment not credited to the captain wallet
This indicates that the order payment is successful
This indicates that the order payment is not successful
This indicates that the payment is credited to the captain wallet
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