SIPOC Quiz

What does the acronym 'SIPOC' stand for?

• Supplier, Input, Process, Output, Control

• Supplier, Input, Process, Output, Customer

• Supplier, Information, Process, Output, Customer

• Supplier, Input, Procedure, Output, Client

Why is SIPOC important in business?

• To improve or design a process

• To communicate with different departments

• All of the above

• To create a high-level process overview

What is the first step in creating a SIPOC diagram?

• Determining the scope

• Drawing insights from the process

• Naming the process

• Defining the major steps

How many steps are recommended for a high-level process overview in a SIPOC diagram?

• 2-4 steps

• 10-12 steps

• 4-8 steps

• 8-10 steps

What is the first step in the coffee making process in the example provided?

• Grind coffee beans

• Warm up milk

• Froth milk

• Extract coffee

What is the output of the 'Grind coffee beans' step in the coffee making process?

• 43 grams of fine espresso grounds

• 43 grams of coffee beans

• 150 milliliters of warm milk

• 100 milliliters of hot espresso coffee liquid

Who are the suppliers for the 'Grind coffee beans' step in the coffee making process?

• Toby's estate, Amazon, Baratza

• Toby's estate, Amazon, James Hoffman

• Toby's estate, Baratza, James Hoffman

• Amazon, Baratza, James Hoffman

What is the output of the 'Extract coffee' step in the coffee making process?

• 43 grams of fine espresso grounds

• 43 grams of coffee beans

• 150 milliliters of warm milk

• 100 milliliters of hot espresso coffee liquid

Who are the suppliers for the 'Extract coffee' step in the coffee making process?

• Toby's estate, Amazon, James Hoffman

• Toby's estate, Baratza, James Hoffman

• Amazon, Baratza, James Hoffman

• Toby's estate, Amazon, Baratza

What is the output of the 'Warm up milk' step in the coffee making process?

• 100 milliliters of hot espresso coffee liquid

• 150 milliliters of warm milk

• 43 grams of fine espresso grounds

• 43 grams of coffee beans