Unit 2 review

Angela’s team consistently hits sales targets and exceeds profit goals. Angela can see that she is a successful director by examining:

• quantity standards

• quality standards

• time standards

• employee standards

When developing a human resources management strategy, managers:

• set up an organizational structure

• Identify business goals and the best ways to achieve them

• determine how to bridge gaps between HR needs and available HR

• hire as many recruiters as possible

A workforce analysis assesses:

• the number of staffing tasks each manager completes

• human resources that are available

• how many hours each job task takes to complete

• future human resources needs

Which question should a manager consider when hiring a new employee

• “How will the company compensate this worker?”

• “What are the company’s product quality standards?”

• “What is the company’s vision?”

• “How should the workload be distributed?”

Which is an example of an ethical dilemma that human resources managers may encounter?

• developing an employee pay scale

• recruiting job candidates

• promoting a qualified employee

• hiring a friend or a family member

The first task in the human resources management activity of staffing is:

• determining job descriptions

• recruiting

• determining need

• screening and selecting applicants

Which is a benefit to businesses of orienting new employees?

• reduces turnover

• provides data

• increases profit

• eliminates training

The key to recruiting is:

• selecting which applicants to interview

• finding the right number of applicants

• placing ads in local newspapers

• negotiating job offers

Why is it important for managers to provide stability through direction

• By providing stability, managers can eliminate risks

• Employees who feel secure are more productive and happier.

• Companies that have stability struggle to guide employees’ work

• Instability leads to a greater chance of a high reward

A primary activity of the directing function of management is

• initiating action

• 
  establishing authority

• identifying skills

• evaluating performance