Writing Professional Emails to Internal Colleagues

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Answer explanation

Your answer is correct if you know which class you are in!!!

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Imagine Jack, Alex, and Uriel are discussing about email etiquette in their new corporate jobs. Can you help them understand what email etiquette is?

• Email etiquette is the process of Jack, Alex, and Uriel ignoring emails from colleagues and clients

• Email etiquette means Jack, Alex, and Uriel using a casual and informal tone in all emails

• Email etiquette refers to the code of conduct for Jack, Alex, and Uriel using email, including proper formatting, tone, and response time.

• Email etiquette is the practice of Jack, Alex, and Uriel sending as many emails as possible in a day

Aniya, Norman, and Michael are working on a group project and need to communicate via email. According to them, which of the following is an example of effective email communication in their scenario?

• An example of effective email communication is a message that is vague and does not address the recipient's needs.

• An example of effective email communication is a clear and concise message that addresses the recipient's needs and is free from grammatical errors.

• An example of effective email communication is a message that is filled with unnecessary information and irrelevant details.

• An example of effective email communication is a long and rambling message with multiple spelling errors.

Cesar, Van, and Jack are working on a project about email communication in a corporate setting. They are trying to identify some examples of poorly-written emails in a real-world scenario. Can you help them out?

• Spelling and grammar errors, lack of clarity or conciseness, inappropriate tone or language, or unprofessional formatting.

• Emails that are contain only relevant facts and short descriptions.

• Emails with a professional tone and clear, precise vocabulary.

• Emails with perfect spelling, grammar, and formatting.

Imagine Aniya, Jackie, and Tyson are working on a science fair project together. Aniya needs some materials from Jackie and help from Tyson. What should Aniya do to ensure the project goes smoothly?

• Assume Jackie and Tyson already know what she needs

• Provide vague information about the materials or help needed

• Wait for Jackie and Tyson to ask for more details

• Clearly communicate the specific materials or help needed and provide relevant context or background information.

Thomas, Big, and Kayla are drafting an email to their professor. What should they include in the subject line to make it effective?

• A random quote from their favorite movie

• A detailed account of Big's latest sports achievement

• A clear and concise summary of the email's purpose or topic

• A long paragraph explaining the entire email, including Kayla's latest art project

Van, Rogba, and Sophia are working in a corporate environment and they often need to write professional emails. Which of the following actions should they AVOID to maintain a professional tone in their emails?

• Peppering their emails with emojis and excessive exclamation points.Using formal language in their emails.

• Using formal language in their emails.

• Including concise descriptions and relevant details in their emails.

• Sending emails with good spelling, grammar, and sentence structure.

Imagine you're Richard, a project manager at a tech company. What would be the purpose of a professional email you're sending to your team member, Josue?

• You're using the professional email to promote your personal social media accounts to Josue.

• You're using the professional email to share personal stories and experiences with Josue.

• You're using the professional email to send jokes and memes to Josue.

• You're using the professional email to communicate formally and professionally with Josue.

Michael, Jason, and Mathais are drafting an email to their football coach, Coach Williams. Which of the following greetings should they use to start their email in a respectful and professional manner?

• Hey Coach!

• Dear Coach Williams,

• To whom it may concern,

• Hi buddy,

Imagine Teasha, Marcus, and Eddie are working on a research paper together. Teasha receives a professional email from their professor with unclear instructions about their paper. What should Teasha do?

• Respond with frustration and blame the professor for unclear instructions

• Assume she understands and proceed with the task

• Seek clarification by politely asking for more details or examples to ensure understanding.

• Ignore the email and hope the issue resolves itself