TEST - Listening skill / A phone call from a customer 1

TEST - Listening skill / A phone call from a customer 1

University

8 Qs

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TEST - Listening skill / A phone call from a customer 1

TEST - Listening skill / A phone call from a customer 1

Assessment

Quiz

English

University

Medium

Created by

Stef .

Used 4+ times

FREE Resource

8 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

proof that a delivery has been made

an exception

an extension

delivery confirmation

an invoice

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

a document which shows how much a customer has to pay, for what and by when

delivery confirmation

an invoice

cash flow

a regulation

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

the conditions of when a customer should make payment

an extension

an invoice

cash flow

payment terms

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

when more time is allowed for something

payment terms

an extension

a regulation

an exception

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

the timing and amount of money coming in and going out of a company

cash flow

a regulation

payment terms

to appreciate

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

an official or organisational rule

an exception

to appreciate

cash flow

a regulation

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

when something doesn't follow the usual rule

a regulation

to appreciate

an exception

payment terms

8.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

to show someone you are grateful for something they have done

to appreciate

an extension

an exception

a regulation