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Effective Communication

Authored by Stephanie Marsh

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12th Grade

Effective Communication
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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is active listening?

Active listening is a communication technique that involves fully focusing on, understanding, and responding to the speaker.

Active listening is a technique that involves only hearing the words spoken by the speaker without trying to understand the underlying message.

Active listening is a technique that involves pretending to listen while actually thinking about something else.

Active listening is a technique that involves interrupting the speaker and sharing personal experiences.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why is active listening important in conversations?

Active listening is not important in conversations.

Active listening can lead to more misunderstandings.

Active listening hinders effective communication.

Active listening helps understand and respond effectively to the speaker, build rapport, and avoid misunderstandings.

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are some examples of nonverbal communication?

Verbal communication, written communication, body language

Texting, emailing, speaking

Listening, speaking, writing

Eye contact, hand gestures, posture, facial expressions

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How can nonverbal communication affect a conversation?

Nonverbal communication has no impact on a conversation.

Nonverbal communication can only convey emotions.

Nonverbal communication is only important in face-to-face conversations.

Nonverbal communication can convey emotions, attitudes, and intentions.

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are open-ended questions?

Questions that can be answered with a simple 'yes' or 'no'.

Questions that have multiple correct answers.

Questions that cannot be answered with a simple 'yes' or 'no'.

Questions that are too long and complex.

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why are open-ended questions useful in conversations?

Open-ended questions limit the conversation to short and shallow responses.

Open-ended questions encourage detailed and thoughtful responses.

Open-ended questions make conversations more boring and uninteresting.

Open-ended questions are only useful in formal settings and not in casual conversations.

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is reflective listening?

Reflective listening is a technique where the listener ignores what the speaker is saying.

Reflective listening is a technique where the listener interrupts the speaker to give their own opinion.

Reflective listening is a technique where the listener only focuses on the speaker's body language.

Reflective listening is a communication technique where the listener repeats or paraphrases what the speaker has said to show understanding and empathy.

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