Skills, Attributes and Care Values

What is an important skill for a health and social care worker to have in order to monitor a person's condition and notice changes?

• Organisation

• Observation

• Problem solving

• Dealing with difficult situations

Which attribute involves the ability to understand and relate to another person's feelings?

• Patience

• Empathy

• Trustworthiness

• Honesty

What is an important value in health and social care that involves building relationships based on empathy, respect, and dignity?

• Care

• Compassion

• Competence

• Communication

Which value in health and social care involves care professionals being able to understand a person's needs and having the knowledge and skills to deliver effective care?

• Care

• Communication

• Compassion

• Competence

What is an important aspect of communication for care professionals in order to explain their care to the people they care for and help them feel at ease?

• Listening

• Speaking loudly

• Using complex language

• Ignoring the person's concerns

Which value in health and social care involves care professionals doing the right thing for the people they care for and being brave enough to speak up when they have concerns?

• Care

• Compassion

• Courage

• Commitment

What is an important way for care professionals to show commitment to their work?

• Not owning up to mistakes

• Working to the best of their ability and maintaining high-quality care

• Avoiding feedback or complaints

• Not speaking up if something could be done better

Which skill is important for care professionals to be able to assess a person's needs and work out the best way to help them?

• Problem solving

• Observation

• Dealing with difficult situations

• Organisation

What attribute involves the ability to deal with delays or difficult situations without becoming annoyed?

• Honesty

• Trustworthiness

• Patience

• Empathy

What is an important value in health and social care that involves care professionals being dedicated to continuously improving the care experience they provide?

• Competence

• Commitment

• Care

• Compassion