L'accueil du client Epc1
Authored by Mohamed Masaoudi
Business
9th Grade
Used 3+ times
AI Actions
Add similar questions
Adjust reading levels
Convert to real-world scenario
Translate activity
More...
Content View
Student View
15 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Un accueil négligé n'a aucun impact sur les ventes d'un magasin.
VRAI
FAUX
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
L'accueil physique se déroule en face à face en magasin.
Vrai
Faux
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Le vendeur se doit de connaitre les procédures d'accueil internes pour accueillir ses clients.
Vrai
Faux
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Le récepteur est celui qui émet le message dans la communication.
Vrai
Faux
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Un canal peut être auditif et visuel.
Vrai
Faux
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Un client mystère est un moyen de mesurer la qualité d'accueil d'un point de vente.
Vrai
Faux
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Le paralangage correspond à la communication verbale.
Vrai
Faux
Access all questions and much more by creating a free account
Create resources
Host any resource
Get auto-graded reports
Continue with Google
Continue with Email
Continue with Classlink
Continue with Clever
or continue with
Microsoft
%20(1).png)
Apple
Others
Already have an account?
Similar Resources on Wayground
13 questions
Quelles relations entre le diplôme, l'emploi et le salaire
Quiz
•
1st Grade - University
17 questions
CONFIGURAR TABLA NORMAS APA 7MA EDICION
Quiz
•
9th - 12th Grade
10 questions
Famous Worldwide Destinations
Quiz
•
8th Grade - University
15 questions
Good vs. Bad Resume Statements Game
Quiz
•
9th - 12th Grade
13 questions
Contabilidad
Quiz
•
9th Grade
10 questions
Test 20.09
Quiz
•
1st - 10th Grade
11 questions
Libro Diario
Quiz
•
1st - 12th Grade
20 questions
Ethics Quiz
Quiz
•
9th - 11th Grade
Popular Resources on Wayground
15 questions
Fractions on a Number Line
Quiz
•
3rd Grade
20 questions
Equivalent Fractions
Quiz
•
3rd Grade
25 questions
Multiplication Facts
Quiz
•
5th Grade
29 questions
Alg. 1 Section 5.1 Coordinate Plane
Quiz
•
9th Grade
22 questions
fractions
Quiz
•
3rd Grade
11 questions
FOREST Effective communication
Lesson
•
KG
20 questions
Main Idea and Details
Quiz
•
5th Grade
20 questions
Context Clues
Quiz
•
6th Grade