
KOMUNIKASI BERTULIS
Authored by dorothy tvet
Business
Professional Development
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Apakah yang dimaksudkan dengan penggunaan dokumen?
Membaca bahan seperti arahan kerja, emel, memo
Menggabungkan maklumat daripada pelbagai sumber
Memahami maklumat bertulis dalam pelbagai jenis dokumen kerja
Kebolehan mencari dan menggunakan maklumat yang diperlukan daripada paparan maklumat
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Antara bahan bacaan yang berkaitan di tempat kerja ialah
I. Emel
II. Laporan
III. Arahan kerja
IV. Prosedur Operasi Standard (SOP)
A. II dan IV
I, II dan IV
I , III dan IV
I, II, III dan IV
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Apakah SOP?
Kertas laporan untuk pengetahuan kerja
Satu set arahan langkah demi langkah yang membantu pekerja melakukan tugas rutin
Bahan bacaan untuk mengakui arahan kumpulan
Buku panduan atau risalah yang ditulis sebagai panduan kerja kakitangan
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Prosedur kerja disediakan untuk
memastikan mutu
menjadi panduan pekerja dalam empat bidang kualiti penting
mengenal pasti tugas yang harus dilakukan secara langkah demi langkah
memberikan penerangan dan memahami pekerjaan sebelum ia dilakuka
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Memo adalah nama ringkas untuk ___________.
Nota
Minit mesyuarat
memorandum
surat
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Yang manakah BUKAN manfaat penggunaan email dalam komunikasi harian.
Kemampuan Berkomunikasi Secara Global
cepat & efisien
memudahkan penyimpanan document penting
bergantung kepada teknologi internet
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Apakah tujuan document Surat Rasmi
nerupakan catatan tentang hasil perbincangan
untuk menyampaikan pesanan secara rasmi
penghantaran pesanan melalui internet
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