DIRECTV Training Quiz

Where can you find the Competitive Edge tool?

• MYCSP

• DIRECTV.COM

• MST

• GOOGLE

Answer explanation

The Mobile Sales Tool (mst.att.com) is the home to Competitive Edge, Quick Quote, Brochures, and much more!

How much does Sports Pack cost for a new DIRECTV customer?

• $12.99 per month

• $14.99 per month

• $13.99 per month

• $9.99 per month

Answer explanation

DIRECTV customers get the Sports Pack for only $14.99 a month to access all their favorite sports content!

How much is the current DIRECTV Exclusive Rewards card?

• $200

• $100

• It depends on which package they choose.

• There is no reward card currently.

Answer explanation

With the DIRECTV exclusive reward program, customers are eligible for a $100 Rewards card regardless of their selected base package!

What feature brings all your customer's favorite sports programming into one place?

• Sports Pack

• Sports Central

• Regional Sports Fee

• Signal Saver

Answer explanation

SPORTS CENTRAL is the best way to aggregate all your favorite sports in one, easy to use place!

When comparing DIRECTV via Internet and via Satellite, what features are exclusive to via Internet?

• Unlimited Cloud DVR, Unlimited in-home streams, and access to the Gemini Air

• Unlimited Cloud DVR, up to 12 in-home streams, and access to the Genie 2 & Gemini

• Up to 500 hours of DVR, Unlimited in-home streams, and access to the Gemini Air

• Unlimited Cloud DVR, Unlimited out-of-home streams, and access to the Genie 2

Answer explanation

Well-qualified DIRECTV via Internet customers get Unlimited Cloud DVR, Unlimited in-home streams, and access to the Gemini Air. All included as part of the $15 ARS fee!

Where can you go to check your customer's individual Regional Sports Fee based on their zip code?

• www.directv.gov

• www.directv.com/sports/rsn-fee

• www.directv.com/sportsfee

• www.directv.com/regionalsports

Answer explanation

www.directv.com/sports/rsn-fee provides the most up to date Regional Sports Fee costs based on zip code. Make sure to check for every new customer since the fees may have increased since you last checked!

What NFL team is Arron a die-hard fan of?

• Broncos

• Chiefs

• Eagles

• Cowboys

Answer explanation

HOW BOUT THOSE CHIEEEEEEEFFFFSS!!!

3-PEAT INCOMING!!!