Bureaucracy, Managerial work & Leadership

1. All of the following are types of bad leadership EXCEPT

• Ineffective leadership

• Unethical leadership

• Unethical followers

• All of the above

2. One of the most obvious things about being a leader is that you can't be a leader without a follower

• True

• False

3. Feliz orders her employees to ask every restaurant guest if they want the café’s signature dessert at the end of their meal. What management style is she displaying?

• Autocratic

• Bureaucratic

• Democratic

• Combination of styles

Answer explanation

Bureaucratic leadership involves following established rules and procedures, while in autocratic leadership, a leader has complete autonomy or freedom to make decisions based on intuition, personal choices or judgement

Carmen asks her employees to determine what the upcoming holiday schedule should look like. What management style is she displaying?

• Autocratic

• Democratic

• Laissez-faire

• Bureaucratic

5. Your attitude will determine your fate

• True

• False

6. Being conscious is a leadership attribute that is valued in some cultures

• True

• False

7. Typically, bureaucracy involves a lot of paperwork which leads to a waste of time, money, and also effort

• True

• False

8. All are managerial functions except

• Planning

• Directing

• Setting a vision

• Controlling

9. Transformational leadership can result in higher employee retention and engagement

• True

• False

10. The management theorist who developed the principles of bureaucracy is:

• Henri Fayol

• Mary Follet

• Max Weber

• Frederick Taylor