
KUWASIK FMC WEEK 1
Authored by 17008588 AHMAT YANUDI
Business
Professional Development
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8 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Ejaan yang benar berikut adalah
IndieHome
IndiHome
IendiHome
IndiiHome
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Berikut yang bukan merupakan Paket IndiHome adalah
Internet only
Telepon only
Internet + IndiHome TV
Telepon + IndiHome TV
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Tampilan aplikasi apakah itu?
Starclick
MyCX
MyHome
MyCNX
4.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Menu yang bisa digunakan untuk pengecekan paket existing indihome , adalah?
Aplikasi MYCX - Menu Customer Portofolio - Item Dossier
Aplikasi MYCX - Menu Customer inbox - item dossier
Aplikasi MYCX - Menu Activity & Transaction - item dossier
semua salah
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Apa yang dimaksud dengan FCR YES?
Eskalasi case yang selesai saat itu juga tanpa tiket
Eskalasi case yang memerlukan tiket
Tidak tahu
Bingung
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Kapan tanggal jatuh tempo pembayaran tagihan indihome?
Tanggal 20
Tanggal 15
Tanggal 21
Tanggal 3
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Berikut channel pemasangan baru Indihome
Digital Channel dan Plasa Telkom
Digital Channel dan 147
Digital Channel, 147, dan Plasa Telkom
Hanya Digital Channel
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