OTB BBA 3-E quiz 3

_____ is a process that begins when one party perceives that another party has negatively affected, or is about to negatively affect, something that the first party cares about.

• Politics

• Consideration

• Power

• Conflict

The _____ view of conflict argues that conflict is a natural and inevitable outcome in any group.

• human relations

• interactionist

• traditional

•     functional

Which of the following is not a stage in the conflict process?

• potential opposition

• cognition

• Vision

• Intentions

The two dimensions of conflict-handling orientations are:

• awareness and assertiveness.

• reliability and awareness.

• cooperativeness and assertiveness

• independence and interdependence.

In which stage of the conflict process does conflict become visible?

• potential opposition or incompatibility (Stage I)

• cognition and personalization (Stage II)

• intentions (Stage III)

• behavior (Stage IV)

_____ is when one party is willing to be self-sacrificing in order that the relationship can be maintained.

• Competing

• Accommodating

• Collaborating

• Compromising

Negotiation is a process that begins when one party perceives that another party has negatively affected, or is about to negatively affect, something that the first party cares about.

• True

• False

To say that all conflict is good or bad is inappropriate and naïve.

• True

• False

Communication difficulties are a major cause of conflict. 

• True

• False

______ operates under the assumption that there exists one or more settlements that can create a win-win solution.

• Positive negotiation

• Distributive bargaining

• Integrative bargaining

• Equal bargaining