TXI #themoreyouknow Post Test

These are TXI/Report scope, excapt ...

• Balance tab & report
• Transaction tab & report
• XP consolidated report
• Payment link transaction report

Which Zendesk assignee correct group for TXI/Report issue escalation?

• Dashboard & Billing - Yovita
• Escrow/RDL & TXI - Yovita

Where we can escalate TXI/Report issue?

• #p-dashboard-issue
• #p-txi
• #p-reports
• #p-notifications-issue

True or False, Lack of understanding on report value is strictly used for Balance & Transaction reports only (SFTP included)?

• True
• False

Which channel that we can use for unreceived Balance/Transaction report email case where the merchant insist no server error on their side?

• #p-dashboard-issue
• #p-notifications-issue
• #p-txi
• #p-reports