Knowledge Booster

What is the TAT of asset letter ?

• 2 days

• 10 days

• 15 Calendar days

• 10 working days

What is the TAT of Repayment for Emergency travel assistance ?

• 28 calendar days

• 28 working days

• 30 calendar days

• 30 working days

What is the amount of assistance in platinum plan for travel in case of international ?

• up to 80 k

• up to 1 lac

• up to 1.2 lac

• upto 1.6 lac

Customer has to provide the details of other mobile wallets other than the disputed wallet in case of Mobile wallet protection.

• True

• False

Can we provide emergency travel assistance if customer has forgot his cards on home ?

• Yes, we can since customer needs assistance during his travel

• No we can't since the condition for ETA should be that customer's card is lost or got stolen.

• None of the above

What is the TAT of Document submission in case of PAN card replacement ?

• 15 days

• 30 days

• 28 days

• there is no such TAT customer can submit the docs at his convenience

What is the document submission TAT for Mobile wallet Fraud ?

• 15 days

• 20 working Days

• 30 calendar days

• NA

What will be the refund in case customer is cancelling the plan on 267 th day on his SBI Credit card?

• Full Refund

• 50 % refund

• 75 % refund

• Pro-Rata refund

What is passport assistance ?

• CPP will provide new passport.

• Cpp will provide travel tickets

• CPP will provide the contact no. of embassy and conference call if needed with embassy.

• NA

What is the document for Pan card replacement for Re-issue case ?

• CSF Form + 2 photos + ID proof

• Form 49 A + 2 photos + ID proof

• Form 16 + 2 photos

• NA