Module 1 Business Management

Process Improvement Specialists and Call Center Supervisors would be considered which type of management positions?

• General
• Operations
• Supply Chain
• Human Resources

One way to determine whether an employee is helping a business achieve its organizational goals is by:

• developing an incentive program
• analyzing external economic factors
• evaluating the employee’s performance
• providing the employee with extensive training.

The number of levels of management that a business needs usually depends on the:

• Size of the Business.
• Goals of the Company
• Location of the Business's Facility
• Ages of the company's employees

Department Manager, Small Business Manager, and Regional Manager are positions in:

• Business Analytics
• General Management.
• Operations Management.
• Human Resources Management

An important aspect of the organizing function of management involves:

• promoting employees
• motivating team members
• establishing levels of authority
• conducting performance reviews

Which type of organizational design has an emphasis on teamwork?

• Lateral relations
• Matrix structure
• Divisional structure
• Functional structure

Within the next three years, the PRM Company wants to set up an electronic data interchange with all of its suppliers. What type of organizational goal is PRM establishing?

• contingency
• financial
• symmetrical
• technology

Which employee has a human resources management career?

• Lydia is in charge of communicating with her business's suppliers
• Madison supervises the storing and handling of her company's products
• Brian is in charge of orienting new employees and preparing them to do their jobs.
• Michael helps his company align business and IT goals to aid in business management decision-making.

Patrice tells her sales staff to spend one-fourth of their time on sales meetings, one-fourth on sales reports, one-fourth on answering emails, and one-fourth on generating new leads. Which step of the organizing process is Patrice demonstrating?

• evaluating results
• allocating resources
• delegating authority
• grouping tasks into structures

Which is an element of any project?

• inventory
• outcome
• regulations
• technology