ch7 questions

To be effective group leaders, managers should have a solid knowledge of the organization’s goals and values

• true

• false

Groups may benefit from synergy, the notion that the whole is less than the sum of parts

• true

• false

The notion that the whole is more than the sum of its parts is the definition of ……

• synergy

• group thing

• group cooperation

• cohesiveness

• none of the above

To conduct a successful negotiation, we must separate the person from the issue in hand

• true

• false

Negotiation often moves quickly to positions that are held by one party or another

• true

• false

The notion that the whole is less than the sum of parts

• time

• synergy

• cost

• group think

• none of the above

All of the following  are considered  disadvantages  of  group  decision making  except

• time

• cost

• group think

• all of the above

• none of the above

Differences and conflicts inevitably arise in public organizations

• true

• false

Synergy is one of the advantages of group decision making

• true

• false

In the………..role, managers communicate with group members about meetings and schedules

• coordinator

• facilitator

• trainer

• observer

• gap filler