SPN Mini pop quiz
Authored by Stephanie Zabala
Business
Professional Development
Used 4+ times
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5 questions
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1.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
What is the min CS we ask to book
600
580
625
650
2.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
In which pipeline do we put a patient that will call us back
In communication
Leave it in PCR
Stale
Stale and Lost
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Patient: I need implants, maybe 3-4, I don't know my credit score, I have no cosigner, I have a monthly budget of $250, I don't know if I have money for a down payment, need this urgently, I want to get booked.
Patient type C but can become a B
Patient type B
Patient type D
Patient type B but can become an A
4.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
What would unqualify a patient immediately for a booking?
cs 580
can only afford monthly budgets
distracted and not paying attention during the whole call
Has HMO
5.
OPEN ENDED QUESTION
3 mins • 1 pt
What are the 3 main green flags before booking a patient?
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