SSG 117

1.1 Formal groups are used to

• a. organize and distribute work

• b. Attend meetings

• c. make things more clearly

• d. Feel like family

• e. Justify staff's work

1.2 Group work allows people

• A. Use information separately

• B. Unhelpful for compensating individual deficiencies

• C. Work without negotiation

• D. Have no commitment to each other

• F. Devise plans

1.3 Estimates suggest certain amount of working day most managers spend in one sort of group or another is

• A. 30%

• B. 60%

• C. 50%

• D. 20%

• E. 0 %

1.4 Time to spend working in a group of top management of large organization is

• a. 70%

• b. 90%

• c. 80%

• d. 10%

• f. 30%

1.5 Informal groups usually serve to

• a. organize and distribute work

• b. Satisfy needs of affiliation

• c. Pool information

• d. Negotiate

• e. conduct inquests

1.6 What effect do informal groups have on formal work tasks?

• a. Compensate for individual deficiencies

• b. Devise plans

• c. Make things more clearly

• d. Exert subtle pressures on group members to conform a particular work rate

1.7 Which of the following can be defined as a team?

• A. Family group

• B. Friendship group

• C. Work group without identity

• D. A definable membership

• E. No sense of shared purpose group

1.8 Team characteristics should include one of the following factors?

• A. Interaction

• B. Short term relation

• C. Act independently

• D. Team mebers do not review the team's effectiveness periodically

• E. Team members do not share common tasks or goals

1.9 Task and goals set by teams can not achieved by individuals working alone because

• a. time unlimited

• b. Constraints of resources

• c. all team members posses same competent

• d. the whole team has same expertise

• e. team members need not to communicate with each other

1.10 When is teamwork particalarly useful?

• a. you work in a pleasant environment

• b. there is only limited choice for solving problems

• c. you are familiar with the solution for certain problems

• d. people are well paid

• e. people are willing to support work they helped create