Negotiation Method

Which is NOT one of the advantages of negotiating via email?

• A. Saving time and travel cost.

• B. Build rapport and trust easily.

• C. Provoke less stress.

• D. Negotiate anytime you want.

When should negotiators negotiate through electronic mail?

• A. When the negotiation includes complicated issues.

• B. When a message in negotiation is least likely to be misunderstood.

During the COVID 19 pandemic, which method we should not use?

• A. Negotiating via telephone

• B. Negotiating via email

• C. None of them

• D. Negotiating in person

According to our presentation, limiting emotions is good or bad when negotiating through telephone ?

• A. Good

• B. Bad

We had better not use email when negotiating because:

• A. There is a tendency to lie or exaggerate with email

• B. Information may be stolen

• C. Less conflict are taken place

• D. A and B are correct

A face-to-face negotiation can be successful if people

• A. All of them

• B. Read nonverbal cues

• C. Be mindful of your stance

• D. Maintain eye contact

When a negotiation need to be delivered to a large amount of people in one go, we should use which one ?

• A. Telephone

• B. Direct talk

• C. None of them

• D. Email

What should we do before negotiating through all three methods?

• A. Maintain a suitable tone of voice.

• B. Prepare content and practice carefully.

• C. All of them.

• D. Concentrate on all information your partners give. 

With interpersonal negotiations, which is not something that negotiators should do?

• A. Prepare well before the negotiation

• B. Gain the right to speak more than your partner

• C. Patience, control emotions

• D. Follow the win-win principle

During negotiation should we prolong as much time as possible?

• A. Yes

• B. No