Supplementary Technical

Supplementary Technical

1st Grade

10 Qs

quiz-placeholder

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Supplementary Technical

Supplementary Technical

Assessment

Quiz

Professional Development

1st Grade

Practice Problem

Medium

Created by

Samir Ahmed

Used 268+ times

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10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In case of Changing WIFI settings OR Making wireless more secure ,, CCA must check WPS led from CPE if it's turned on or off : 

False 

True

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In case of Changing WIFI settings , cpe WE ,, CCA  should be used  HDM (if available)

False 

True 

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In case CST subscribes on Streamerz Package , his usage on shahid  will be deducted from:

Main Package

Streaming Quota

Gaming Quota

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

CST has Wireless problem , Unable to Connect to Wireless , next action is :

Try by another device

Enable the WIFI led on the CPE

Remove preferred network

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If CST has wireless problem and after doing all required steps , still the same problem , right action is : 

Inform CST to check with another OS

Direct CST to check his CPE at CSO

Escalate ticket to SLS

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

IF Customer has Ping Issue After CCA Adjust MTU  problem solved  ,CCA Right Action

Add DNS google

restart port 

Create I-Report Gaming Q ticket

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Customer has Gaming Issue  ,,Clear View output >> No DSL Physical Layer Issue Is Detected ,Faults Exist : No ,, Game problem type : Ping Issue ,, right action is : 

Add DNS WE

Add DNS google

Adjust MTU to 1420

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