M5.UF2.NF1.Written communication

How do you abbreviate "TEXT"?

• TX

• Txt

• Tet

How do you abbreviate "Estimated Time of Arrival"?

• ESTA

• ETA

• STA

How do you abbreviate "please" and "thanks"?

• PPL and TX

• PLS and THNX

• PLS and THX

• PS and TX

What does " i.e. " mean?

• International espace

• In other words (id est)

• For example

• In estate

What does " W/O" mean?

• with

• with / or

• within

• without

Writing rules: What does "CLARITY" mean?

• A message is clear when it is easy to understand and does not lead to confusion.

• We treat the receiver of the letter with attention and respect.

• Brief, accurate and direct. Avoid unnecessary words.

Writing rules: What does "CONCISENESS" mean?

• A message is clear when it is easy to understand and does not lead to confusion.

• We treat the receiver of the letter with attention and respect.

• Brief, accurate and direct. Avoid unnecessary words.

Writing rules: What does "COURTESY" mean?

• A message is clear when it is easy to understand and does not lead to confusion.

• We treat the receiver of the letter with attention and respect.

• Brief, accurate and direct. Avoid unnecessary words.

Written Communication: PARTICULARITIES

Choose 2 correct options:

• No inmediate response

• A lot of non verbal communication

• less possibility of distortion

Written Communication: PARTICULARITIES

Choose 2 correct options:

• Complexity

• Immediate response

• It is possibly to attach documentation