Why Lose When You Can Win?

If you can talk, you can communicate.​

• True

• False

The terms “verbal communication” and “oral communication” are interchangeable.​

• True

• False

Communication must include a verbal component.​

• True

• False

Communication is 7% verbal and 93% non-verbal.​

• True

• False

Research suggests a connection between communication skills and physical health.​

• True

• False

Our perceptions of others are usually highly subjective, selective and biased, which can affect how we communicate.​

• True

• False

What is right is always right in all cultures.​

• True

• False

The primary goal of communication in high-context cultures is to build relationship.​

• True

• False

Knowledge of proxemics would allow us to become better communicators.​

• True

• False

When business managers are asked to rank-order the communication skills most crucial to their jobs, they usually rank speaking as number one.​

• True

• False