Communication Discovery

Which of the following is NOT a basic important element of communication?

• Sender

• Message

• Mediator

• Receiver

Use body language, gestures, and facial expressions to communicate with Stakeholders

What type of communication is this?

• Speak

• Express without words

• Write

• Use gestures

Which of the following is NOT a step to develop your Written communication with stakeholders?

• Rely on Tone

• Strive for simplicity.

• Kept for Reference

• Take time to proofread

When developing written communication, what should you aim for in order to make it more engaging and fun?

• Complexity

• Length

• Clarity

• Confusion

Which of the following is not a step to enhance verbal communication?

• Active listening

• Clear articulation

• Use of jargon

• Engaging tone

Which of the following is not a way to show agreement?

• Smiling

• Thumbs up

• High-fiving

• Rolling eyes

What does Empathy mean?

• The power to see through walls

• The ability to speak to animals

• The skill of reading minds

• The ability to understand and share the feelings of others.

How can you conquer your fear of Speaking, Presentation, or Public Speaking with Stakeholders? Choose the incorrect option:

• Know Your Topic

• Memorize your script

• Know your Venue

• Know your audience

What is a key aspect of Stakeholder Management Etiquette that makes them happy?

• Ignoring stakeholders' opinions

• Poor communication skills

• Lack of transparency

• Active listening and effective communication with a smile

How are stakeholders classified in the Power-Interest Grid?

• By their level of empathy and sympathy.

• By their level of assertiveness and introversion.

• By degree of Power and Level of Interest

• By their willingness to collaborate and share information.