CC - WeCare Quiz

WeCare is part of what initiative?

3 pts

• Change is the only constant

• Loving Customers First

• Living Customers First

• Fast and Free Shipping

Who are Lazada's Customers?

2 pts

• Buyers

• Shareholders

• Buyers & Sellers

• Employee & Shareholders

Which of the following is NOT a function of WeCare

1 pt

• Submit an idea or feedback

• Report deficiency in payslip

• Report prohibited & controlled goods

• Escalated complex customer issue

Is this the mascot for WeCare?

1 pt

• Yes

• No

You can ONLY access WeCare through iDingTalk

2 pts

• True

• False

Which of the following ideas CAN'T be submitted through WeCare?

2 pts

• More water stations in the office

• Bulk editor tools for ASC

• Loyalty Programs for buyers

• Checkout Page improvements

VOC will be handling all complex escalations submitted through WeCare

2 pts

• True

• False

I noticed that there was a grammar error in one of the campaign banners in Lazada App. I can report it through WeCare.

3 pts

• True

• False