Persona Refresh Quiz

Can I change the Students Pin for Them?

• Yes

• No

• I don't know

How long should I wait for the interface to run?

• 10 Minutes

• 20 Minutes

• 5 Minutes

• 15 Minutes

Someone is locked out of a WIFI lock, what do I give them? (one answer)

• A WIFI Card

• An unlock code

• I don't know

• A smile

What are the WIFI lock locations below (three answers)

• All Exterior Locks

• Ed Thompson Hall

• Bob Schaefer Hall

• Donald Harden Hall

A student is having problems getting into the building. Their card works at the CC test swipe and they have access in Persona Online. What could be the issue? (2 answers)

• Student doesn't have access

• Students card isn't programmed correctly

• Student isn't swiping fast enough

• Student could be swiping the wrong way

Someone is locked out of an offline lock. What do you give them? (one answer)

• A smile

• An unlock code

• A WIFI Card

• I don't know

Will a students card work the first time in a WIFI lock?

• Yes

• No

• I don't know

If the auto updater doesn't work for the student card, what should I do next?

• Give up

• Try manually updating the card

• Send the student off to figure it out themselves

• Call maintenance

If the student is having card issues and I have done everything I can over the weekend and it ISNT a door issue, what is my next step (First step)

• Do Nothing! The student has roommates to help

• Make them a temp card

• Call the HM or CSO on duty

• Call Megan

Do you need to encode a student's ID if they live with a WIFI lock?

• Yes

• No

• I don't know