
Knowledge check 1 NC
Authored by Diana Hernandez
Specialty
Professional Development
Used 5+ times

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5 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 20 pts
How long is a policy "Term"?
300 days
365 days
250 days
500 days
2.
OPEN ENDED QUESTION
20 sec • 20 pts
What are two ways we provide Peace of Mind to customers?
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3.
OPEN ENDED QUESTION
30 sec • 20 pts
Recall, How a Warranty works and list the 4 steps?
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OFF
4.
MULTIPLE CHOICE QUESTION
20 sec • 20 pts
What one item is included in the Real Estate Plans that is not included in the Direct to Consumer Plans?
Standalone Freezer
Oven stove cooktop
Ice Maker
Rekey
5.
MULTIPLE CHOICE QUESTION
20 sec • 20 pts
What is the standard service call fee for Direct to Consumers and Real Estate Plans?
$85 - $75
$85 - $65
$85 - $45
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