
CBT review-week 11
Quiz
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Professional Development
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University
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Practice Problem
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Easy
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59 questions
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1.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
2. Unit-15: What does a business introduce to create high levels of consumer care?
2.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
3. Unit-15: What best describes a Key Performance Indicator?
3.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
4. Unit-15: Why is it important to benchmark own services against competitors?
4.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
5. Unit-15: Which facility would be most likely to offer a valet service?
5.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
6. Unit-16: What is the most professional way for an individual member of staff to help maximize hotel sales?
6.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
7. Unit-16: What would be a way to provide an incentive to staff who maximize occupancy?
7.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
8. Unit-16: What is a key focus of the promotion of the marketing mix for a hotel?
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