Management Chapter 11

What type of conflict hinders or harms the organization?

• Functional Conflict

• Workplace Drama

• Bad Management

• Dysfunctional Conflict

What causes interorganizational conflict?

• Work Interdependence

• Goal Differences

• Perceptual Differences

• All of above

What type of interdependence do all groups have in an organization?

• Pooled

• Some organizations do not have interdependence at all

• Reciprocal

• Sequential

Sequential interdependence requires one group to assemble a product before the next step can happen.

• True

• False

Which is not a type of Goal Differences?

• Limited Resources

• Cultural Differences

• Different Time Horizons

• Mutually Exclusive Goals

What happens when one group develops stereotypes about other groups?

• Status Incongruency

• Biased Perceptions

• Inaccurate Perceptions

• Different Perspectives

What is the best way to solve interorganizational conflict when the other approaches fail to resolve the issue?

• Problem Solving

• Dominating

• Accomodating

• Compromising