Business Essential 3.03A Key Terms

Business Essential 3.03A Key Terms

9th Grade

12 Qs

quiz-placeholder

Similar activities

Just Do It Right Pretest

Just Do It Right Pretest

9th - 12th Grade

10 Qs

BizInnovator Startup - Know Your Customer

BizInnovator Startup - Know Your Customer

9th - 12th Grade

17 Qs

Pricing

Pricing

9th Grade

10 Qs

DECA Meeting #3

DECA Meeting #3

9th - 12th Grade

10 Qs

IGCSE Business Studies: Place

IGCSE Business Studies: Place

9th - 10th Grade

10 Qs

CHAPTER 10 - Marketing, Competition and the Customer

CHAPTER 10 - Marketing, Competition and the Customer

9th - 10th Grade

15 Qs

POB Unit 7 Review

POB Unit 7 Review

9th - 12th Grade

14 Qs

Business Essentials Vocabulary

Business Essentials Vocabulary

9th Grade

12 Qs

Business Essential 3.03A Key Terms

Business Essential 3.03A Key Terms

Assessment

Quiz

Business

9th Grade

Medium

Created by

Cassandra Langford

Used 61+ times

FREE Resource

12 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

The values and ideas that an organization encourages among it employees

coporate culture

courtesy

customer service

customer

2.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Polite behavior; good manners

customers

touchpoints

courtesy

patronage

3.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

The customer's preference for a business; usually expressed in regular purchases from the business

customer loyalty

word of mouth

reations

proactive

4.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Promotion for a business provided by customers who tell others of their satisfaction with the business

customer relations

word of mouth

patronge

courtesy

5.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

All the opportunituies that business have to connect with customers and reinforce their brand value

internal customers

patronage

touchpoints

customer

6.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

The amount and the value of goods and services produced (outputs) from set amounts of resources (inputs).

proactive

productivity

patronage

courtesy

7.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Adapting to the environment in advance of the occurrence of events; taking advantage of opportunities rather than reacting to problems.

proactive

patronage

customer-centric

courtesy

Create a free account and access millions of resources

Create resources
Host any resource
Get auto-graded reports
or continue with
Microsoft
Apple
Others
By signing up, you agree to our Terms of Service & Privacy Policy
Already have an account?