HGV Review

What agency phone number should be used when a guest would like additional bookings created with HGV?

• Same Phone Number as original booking

• 407-613-3100

• 305-996-6666

• 407-613-3492

What is the expiration date for HGV/MKT certificates?

• 2 years from the tour date

• . 3 years from the tour date

• 1 year from the tour date

What is the expiration date for FDI certificates?

• 3 years from the tour date

• 1 year from the tour date

• 2 years from the tour date

What agency phone number should be used for FDI certificates?

• Whatever Siebel says

• 407-613-3492

• 305-996-6666

• 407-613-3100

What price should be used for covered sailings?

• Standard Rate

• Prevailing Promotions

• NRD

RCTP can be added to HGV bookings

• True

• False

What are the black out dates for HGV certificates

• Dec24-Jan1st

• No black out dates

• Thanksgiving

On 3-4 nights Caribbean sailing Oasis Class ship is covered

• True

• False

What Category for Oceanview will be covered on Radiance Class ships

• 2N

• All oceanviews are covered

• 4N

• 1L

What information should be collected before doing redemption

• Phone Number and email

• Address

• Vaxy

• None