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A Technician is working on a Jetta with access and start authorization and there are two folders in i-Wire that have the same

production date of January 2011. Both are labeled access and start authorization. How should the technician proceed?

• A. Call Tech line and let a Product Support Engineer decide which to use

• B. Contact QTM with VIN number and explain the situation

• C. Verify if the system is a High or Low electrical system using PR codes

• D. Ask the technician next to you to identify the system

A technician is working on a power window motor that is running slow; he found a specification in the repair manual of 5.6 amps.

After hooking up an amp clamp he finds a reading of 10.6 amps. What is most likely the cause?

• A. Mechanical resistance

• B. Electrical resistance

• C. Short to B+

• D. Blown fuse

On a 2015 Jetta, what is the best way to determine if the vehicle has a High or Low Electrical System

• A. Self-Study Programs

• B. Count the number of relays in the SA fuse panel

• C. Check the PR codes

• D. Vehicle Information in the MIB II radio

When would you start your diagnosis by using Info-sources?

• A. You are looking for component locations

• B. You don’t know how the system operates

• C. You want to know how the components are connected to each other

• D. You want to find available DTCs

Which of the following concerns would best be identified using a voltage drop measurement?

• A. A dropped CAN signal

• B. Light bulb integrity

• C. Excessive resistance

• D. Continuity in antenna diagnosis

Which of the following concerns would best be identified using a resistance measurement?

• A. Light bulb integrity

• B. A loose Ground

• C. Short to B+

• D. A chafed wire

Which of the following concerns would be best identified by using a Digital Storage Oscilloscope (DSO)?

• A. A loose Ground

• B. Light bulb integrity

• C. Short to positive

• D. Short to Ground

True or False: In a circuit that is monitored for B+ within a control module, an open on the Ground side of the circuit could cause an open/ short

circuit to B+ fault.

• A. True

• B. False

If a Technician found a blown fuse for a circuit, what could this indicate?

• A. Direct short to Ground

• B. Short to B+

• C. Open circuit

• D. High resistance in circuit

Two Technicians are discussing a voltage drop. Technician A states you will only need to voltage drop the Power side of the

circuit. Technician B states you should only voltage drop the Ground side of the circuit.

• A. Technician A

• B. Technician B

• C. Both technician A and B

• D. Neither technician A nor B