CRM Terminology Quiz

Quiz
•
Design
•
University
•
Hard
Kshitiz Gautam
Used 1+ times
FREE Resource
20 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
It is ______ to send email to someone who has opted in your newsletter.
Ethical
Unethical
impractical
ambitious
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
What do you do with customers with low CLV?
Send them gifts
Offer the Coupons
Ignore them subtlly
Add them to VIP list
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
The upper part of the sales funnel represents __________
Prospects
Suspects
Customer
Advocates
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
It is mandatory according to the EU laws to display privacy policy clearly before collecting data from customers.
True
False
Neither true , nor false
Both true and false
5.
MULTIPLE SELECT QUESTION
20 sec • 1 pt
PPC could be high because of _________
Low quality landing page
Bad targeting
Improper campaign setup
Large bank account
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
The customer journey for ________ involvement products is usually longer.
high
medium
low
luxury
7.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Data mining is finding _____ in large datasets.
hole
patterns
gold
resources
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