Flyer Quiz

For 5461 error, TT is not required for following scenarios :-

• 1. If there is no SKU for the item

• 2. If the item is unbranded

• Both 1 and 2

• Neither 1 or 2

A maximum of how many brands can be included in the SIM for 5461 error?

• 1. A maximum of 2 brands are reviewed per ticket

• 2. A maximum of 3 brands are reviewed per ticket

• Both 1 and 2

• Only one brand can be reviewed per ticket

What are the best practices you should follow for raising TT along with template provided in the TASK you are using?

• Link to the task (SOP) you followed and why you are asking this team for help. If you could not find an SOP, use the closest one to the issue you were able to find.

• Any related emails, files, screenshots or supporting documentation that demonstrates what the seller is describing as the problem or results you received from replicating the process.

• Search for any existing TT

• All of the above

The seller is appealing for the gated brand "La Perla" in the US store for Match Only Listing Error. What is the next step that has to be followed?

• Inform the seller that the ASIN creation is currently restricted for this brand and we are currently not accepting applications to create ASIN for this brand.

• Inform the seller that the ASIN creation is currently available for this brand and raise a SIM accordingly

• Ask the seller to provide a valid brand name

• None of the above

What are mandatory checks needed to be done before raising the tt for Product Safety

• Wf: Listing not Buyable >> SOP :Example of required Product safety Documentation >> Check for existing tt >> Verify whether the documents provided by the seller meet the requirement

• Wf: Listing not Buyable >> SOP :Handle a Recalled Product Contact >> Check for existing tt >> Verify whether the documents provided by the seller meet the requirement

• Wf: Listing not Buyable >> SOP :Handle a Contact about an ASIN Removed from a Marketplace >> Check for existing tt >> Verify whether the documents provided by the seller meet the requirement

• None of the Above

UPC contains how many characters?

• 10

• 11

• 12

• 13

Which marketplace have links to raise TT from main SOP for any issues related to "MFN returns and refund FAQ"?

• US

• IN

• FR

• DE

Scenario : You have been contacted by Seller who is facing Buy Shipping issue which is not covered by the Buy Shipping SOP and you have followed the Leia Workflow, to raise tt but you have not attached the document for the team to verify the issue.

• TT will be routed to Buy shipping team and will be resolved

• TT will be routed to T4 team and it will be considered as invalid.

• TT team will keep the tt in pending and request for more information

• None of the above