Block on Stolen

we can block number 2 times in a week from helpline.

• True

• False

In case of number tagged as Sensitive Customer if true then we will take 2 alternate verification along with Level 3

• True

• False

If number is tagged as “No Action” there then we can take request of blocking/Restoration over 111

• Yes

• No

We will not entertain request of block on stolen from different account.

• True

• False

If customer calls for blocking from same account we will take verification.

• L3 + 2 Alternates

• Name & CNIC

• None of the above

Customer can dial code for blocking of number

• *8822

• *8821#

• *8822#

• *8812#

Customer can receive duplicate sim via

• *5299

• *5291

• *5219#

• None of the above

We will cater Block on Stolen If: Number is on UAO668, Suspended on Deposit Release.

• Yes

• No

If retailer calls for blocking of retailer sim on 111, agent will guide call to or visit

• 1344

• Franchise

• None of the above

Customer can use only Complete Blocking option from *8822#

• True

• False