Business Communication

Business Communication

9th - 12th Grade

15 Qs

quiz-placeholder

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Business Communication

Business Communication

Assessment

Quiz

Business

9th - 12th Grade

Medium

Created by

Helen Baez

Used 108+ times

FREE Resource

15 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Professional communicators use interpersonal skills, which help them to relate and communicate with other people.

True

False

2.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

The communication process is a set of steps in which a message is sent and received from one person to another.

True

False

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In the communication process, decoding takes place when a sender puts information into a format to be transmitted.

True

False

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In verbal communication, when spoken words are heard, receiving is taking place.

True

False

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Encoding modifies, disrupts, or distorts a communication message.

True

False

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A set of steps in which a message is sent and received from one person to another is called:

Feedback loop

Communication process

Filter

Interpersonal skills

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is NOT considered an effective interpersonal skill?

Passive Listening

Strategic Body Language

Following Standard English

Observing professional etiquette

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