Business Communication
Quiz
•
Business
•
9th - 12th Grade
•
Medium
Helen Baez
Used 108+ times
FREE Resource
15 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Professional communicators use interpersonal skills, which help them to relate and communicate with other people.
True
False
2.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
The communication process is a set of steps in which a message is sent and received from one person to another.
True
False
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In the communication process, decoding takes place when a sender puts information into a format to be transmitted.
True
False
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In verbal communication, when spoken words are heard, receiving is taking place.
True
False
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Encoding modifies, disrupts, or distorts a communication message.
True
False
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A set of steps in which a message is sent and received from one person to another is called:
Feedback loop
Communication process
Filter
Interpersonal skills
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is NOT considered an effective interpersonal skill?
Passive Listening
Strategic Body Language
Following Standard English
Observing professional etiquette
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