4 REM OFFICE FUNCTIONS

An office may BEST be described as a place…

• where people work in order to deliver goods and services

• for processing information to allow for efficient management of a business

• for receiving and storing information

• for planning, directing, and controlling the operations of a business

An advantage of working in an ergonomically designed office is that

• (a) It has the latest equipment

• (b) There is better team spirit

• (c) It will be easier to work efficiently and safely

• (d) It will be an open-plan area

Which of the following conditions is MOST likely to exist in a large company?

• (a) Few opportunities for promotion

• (b) Very close supervision

• (c) Direct contact with management

• (d) High degree of specialization

A large office space with many employees working in the same area is referred to as an ________ office.

• (a) cellular

• (b) enclosed

• (c) extended

• (d) open-plan

Identify which of the following is NOT a feature of an open plan layout

(d) Space dedicated to particular work activities

• (a) Easy to share equipment.

• (b) Privacy for confidential discussions.

• (c) Less cluttered

• (d) Space dedicated to particular work activities.

If you had to control and record credit given to customers, you would be working in which department?

• (a) Human resources department.

• (b) Accounts department.

• (c) Purchasing department.

• (d) Production department

Which office layout has the disadvantage of making people feel isolated?

• A Cellular Office.

• An Open Plan Office.

Which office layout tends to allow employees to build good positive working relationships and encourage team work?

• A Cellular Office

• An Open Plan Office

Processing of information includes which of the following?

• (a) Sorting, Classifying, Analyzing, Summarizing, and Presenting.

• (b) Drawing, Sorting, Filing, Planning, and Presenting.

• (c) Shredding, Filing, Drawing, Illustrating, and Presenting

• (d) Designing, Sorting, Filing, Depicting, and Presenting

A combination of factors such as land, labour, capital and enterprise used to create goods and services in order to satisfy consumer needs and wants is known as...

• Goods

• Design

• Production

• Service