Root Cause Analysis

Can you name some methodology / tools for Root Cause Analysis?

Please rate your degree of understanding for Root Cause Analysis

• Novice - need help to get start

• Developing - know what to do but need extra help

• Proficient - meet the standard, time to move on

• Advance - above standard, with application applies

Which of the following is NOT the beauty of Root Cause Analysis?

• Prevent the problem

• Identify the problem in a structured way

• Improve financial performance

• Eliminate the factor(s) which lead to the problem

The focus of RCA should be ______ but not _____.

• identify responsible party; identify corrective measures

• minimize repeated error; why the defect happen

• how and why defect happen, identify responsible party

• define where human error occur; identify effective remediate action

Which of them are the potential elements of root cause?

• Method, O Chart, Pay scale, Man

• Report, O Chart, Management, Environment

• Man, Management, Environment, leave plan

• Material, Man, Machine, Method

If I ask further "Why" question base on the former answer, what is the name of this RCA tool?

• 5 Whys

• Affinity Diagram

• Pareto Chart

• Fishbone Diagram

What is PDCA stands for?

• Problem, Defect, Confirm, Accurate

• Plan, Do, Check, Act

• Plan, Define, Check, Act

• Problem, Defect, Control, Action

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