quiz 5

1- We can compensate customer about technical concession starting from

• Ø 3 Days or more

• Ø 2 Days or more

• Ø 1 day or more

In case customer BSS overview is suspend we will inform the customer to pay first.

• True

• False

In case customer deserve a concession will create.

• SR

• TT

1- We can get compensation in the form of days to be added to the bill

• True

• False

We can find outage on Matrix. If not found we can find it on the 360. If we did not find it, it will be on sr

• True

• False

We can't compensate cst if tts ticket exceeding 6 months from closure

• True

• False