AQA GCSE Business - Motivation

A motivated employee is one that:

• Is paid a high salary

• Wants to perform as well as possible at work

• Is never absent from work

• Is given a discount on any business products

A benefit to a business of having a highly productive workforce is that:

• Total output will always increase

• Demand will increase

• Unit costs will fall

• More staff can be employed

A benefit of having a high staff retention rate in a business is:

• A large number of new employees need to be employed by the firm

• Costs of recruitment and selection will fall

• The business will undertake large amounts of induction training

• Lots of new skills and experience will be brought into the workplace

A drawback to an employee of a business using commission as a payment method is:

• A lack of financial security

• Staff retention rates may be low

• Sales staff may focus on selling the easiest most demanded products

• An opportunity exists for each staff member to earn more money

Which of the following is an example of a non-financial method of motivation?

• Profit sharing

• Commission

• Performance related pay

• Training

"Extras" that are given to employees on top of their

monetary pay are called:

• Piece rate

• Fringe benefits

• A wage

• A salary

Which of the following job roles is most likely to be paid by commission?

• A director

• A cleaner

• A production line worker

• A sales representative

The payment method whereby employees receive an annual amount, paid in 12 monthly instalments, regardless of hours worked is called:

• Commission

• Piece rate

• A wage

• A salary

Which of the following is a financial method of

motivation that a business could use to motivate its staff?

• Profit sharing

• Free uniform

• Staff discount

• Company car

Giving staff more challenging and interesting jobs as

part of their job role is called:

• Job enrichment

• Job enlargement

• Job rotation

• On the job training